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Our Approach

Mission-Driven, Holistic & Practical, Accessible & Equitable, Sustainable & Innovative

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We integrate theological wisdom with proven organizational practices, recognizing that faithful congregations require both spiritual grounding and operational excellence. Our methodology combines multiple engagement strategies - from comprehensive assessments and strategic conversations to targeted interviews and environmental scans - ensuring we understand your unique context before recommending pathways forward. Every recommendation honors your congregation's calling while building practical capacity for sustainable ministry impact. We don't sell formulas or multi-step programs—we provide honest assessment and practical guidance tailored to your congregation's specific reality.

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Most congregations benefit from beginning with Foundation360—our comprehensive assessment that provides clarity about your actual capacity, challenges, and opportunities before making major decisions. However, all of our consulting services are available independently based on your congregation's specific needs. Whether you're facing a particular challenge that requires focused expertise or you're ready for a full diagnostic assessment, we tailor our engagement to meet you where you are. The services listed below represent our core offerings, but we're equipped to address other areas of congregational life as well.

Foundation360 is our proprietary assessment tool—the only one designed specifically for mainline Protestant congregations facing critical transitions. This assessment provides a complete picture of your congregation's strengths and opportunities across 12 interconnected domains of church life. Through systematic evaluation combining surveys, interviews, document review, and on-site observation, we create a roadmap for sustainable growth and mission effectiveness. Over 6-12 weeks, your leadership team stays focused on current ministry while we gather data, conduct analysis, and identify patterns across congregational life. We are able to tailor and scale this assessment to benefit both small and large congregations. 

 

The 12 Domains of Congregational Life
Health & Engagement | Formation & Discipleship | Financial Stewardship | Mission & Vision Alignment | Property Use & Sustainability | Leadership & Governance | Capacity for Growth | Volunteerism & Missional Connection | Technology | Belonging & Hospitality | Connection Networks | Strategic Visioning

 

What's included:

     Data Gathering:

Comprehensive congregational survey and stakeholder interviews

Document review and financial analysis

On-site worship and facility evaluation

Attendance, giving, and financial trend analysis

 

      Analysis & Deliverables:

Professional consultant analysis across all domains

Detailed report identifying strengths, challenges, and patterns

Congregational Readiness Profile showing actual capacity

3-5 prioritized action steps rooted in mission and context

Leadership presentation designed to align the whole church

Customized consulting pathway recommendations

Expansion to 15 domains for multi-staff churches with complex organizational structures

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Outcomes & Next Steps

Following this detailed assessment, we provide a comprehensive report outlining both strengths and growth areas. We then work with you to determine next steps—whether that's engaging our consulting services or connecting with partner resources that best address your specific needs. Whether it's developing a new stewardship plan, exploring capital improvements, or implementing a church management system, the Foundation360 Assessment lays the groundwork for informed decisions about stewardship, facilities, staffing, and mission—whatever your congregation's unique context requires.

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Consulting Areas

Financial Stewardship & Sustainability

Transform your congregation's financial culture from survival to thriving. We help churches develop sustainable revenue streams, create transparent budgets aligned with mission, and build generous stewardship practices that honor both donors and calling.

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  • Annual stewardship campaign design and implementation

  • Long-term financial planning and sustainability strategies

  • Budget development workshops and financial transparency training

  • Legacy giving and planned giving program development

  • Expense optimization and revenue diversification

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Capital Campaign Services

Transform your congregation's vision into reality with expertly managed capital campaigns. From feasibility studies to celebration events, we guide you through every phase of successful major gift fundraising.

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  • Pre-campaign feasibility studies and readiness assessments

  • Campaign planning, timeline development, and goal setting

  • Donor identification, cultivation, and engagement strategies

  • Leadership training and volunteer coordination

  • Communication planning and materials development

  • Post-campaign stewardship and follow-up systems

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Facilities Management & Sustainability

Your building is more than shelter - it's a platform for ministry. We help congregations reimagine their physical spaces as community assets, addressing both stewardship responsibilities and mission opportunities.

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  • Physical plant evaluation and maintenance planning

  • Adaptive reuse guidance and implementation

  • Community partnership development for space utilization

  • Accessibility improvements and modernization planning

  • Historic preservation planning and funding strategies

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Strategic Planning & Organizational Design

Effective congregational strategy requires alignment between mission, structure, and resources. We facilitate comprehensive planning processes that integrate governance, staffing, facilities, and administration into coherent organizational systems.

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  • Strategic visioning retreats and multi-year planning facilitation

  • Governance structure optimization and policy development

  • Staff sizing, role design, and organizational chart development

  • Administrative systems integration and workflow optimization

  • Facility utilization planning aligned with strategic priorities

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Administrative Guidance

Streamline your congregation's day-to-day operations with efficient systems that support ministry rather than hindering it. We help churches develop administrative frameworks that maximize staff effectiveness and reduce unnecessary complexity.

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  • Administrative workflow analysis and optimization

  • Church management system selection and implementation

  • Financial controls and reporting system development

  • Communication systems integration and improvement

  • Policy development and procedure documentation

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Community Engagement & Growth

Help your congregation deepen its connection with the wider community while attracting new members who share your values and vision.

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  • Community partnership development and management

  • Hospitality culture assessment and improvement

  • Outreach strategy design and implementation

  • Newcomer integration systems and welcome processes

  • Community impact measurement and storytelling

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At Pinnacle Services, we believe in providing thoughtful, customized support to help your congregation thrive. Our fees are designed to be transparent and accessible, ensuring churches of all sizes can receive the guidance they need without hidden costs or surprises.

We use a tiered approach based on Average Worship Attendance (AWA) to ensure fairness and scalability.

A Ministry-Minded Approach to Consulting Fees

We believe in providing thoughtful, customized support to help your congregation thrive. Our fees are designed to be transparent and accessible, ensuring churches of all sizes can receive the guidance they need without hidden costs or surprises. We use a tiered approach based on Average Worship Attendance to ensure fairness and scalability, with our initial consultation conversation always with no cost or obligation. No matter your financial resources, we are committed to making our services available to all congregations - because faithful stewardship includes investing wisely in your congregation's future capacity for mission and ministry.

No matter your financial resources, we are committed to making our services available to all congregations. Please contact us for a more detailed description of fees and deliverables. 

 

Foundation360 Congregational Assessment – A comprehensive analysis of governance, facilities, finances, and engagement strategies. (Starting at $10,500)

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Our other consulting services begin at $2,500 for focused projects with smaller congregations, with services for medium-sized churches (100-350 attendance) typically ranging from $4,000-$7,500 depending on project scope and complexity. For congregations seeking ongoing support, we offer extended consulting contracts that provide sustained guidance over 6-12 months, allowing for deeper implementation and continuous refinement of strategies. Pricing is determined by three key factors: average worship attendance, scope of the engagement, and projected timeline for completion. This approach ensures that every congregation receives appropriately scaled professional guidance that matches both their organizational needs and capacity, from streamlined administrative improvements to comprehensive strategic planning initiatives.

Pinnacle Services is committed to creating a Congregational Equity Fund to assist churches with limited resources to access critical consulting services.

A small percentage of all fees collected will be put toward this effort.

Pinnacle Services     |     Hagerstown, Maryland 27142      |      info@pinnserve.com

Copyright 2025 - Pinnacle Services  All Rights Reserved

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